Privacy Policy

Information Collected

When you book a dumpster rental with us, we collect the information needed to complete your order. This includes your name, phone number, email address, and the service address where the dumpster will be placed. We also ask for details about the type and volume of debris so we can recommend the right container size. If you call us, we may log the time and date of your call along with a brief note about your request. Our website uses standard analytics tools that capture anonymous data like your browser type and which pages you visit. We do not collect sensitive personal information unless you voluntarily provide it through a contact form or email.

How We Use Data

We use your information to schedule deliveries, process payments, and communicate with you about your rental. Your contact details allow us to send reminders about drop-off and pickup times. We may also reach out if there are changes to your order or if we need to confirm placement instructions. Your payment information is processed securely and is not stored on our servers after the transaction completes. We do not sell or share your personal data with third parties for their marketing purposes. If you have a question about a past rental, we can look up your records using the information you provided.

Third Party Tools

To run our business smoothly, we use a few third-party services. Our scheduling and booking platform helps manage appointments and availability. Payment processing is handled by a secure gateway that meets industry standards. We also use website analytics to understand how visitors find and navigate our site. Each of these services operates under its own privacy policy. We review these tools to ensure they handle your data responsibly. We do not authorize any third party to use your information for their own advertising or data collection. If you have questions about a specific service, contact us and we can point you to their privacy policy.

Cookies

Our website uses cookies for basic functionality and analytics. Functional cookies keep your session active while you browse, and analytics cookies help us see which pages are most popular. We do not use cookies for behavioral advertising or tracking across other websites. You can disable cookies in your browser settings at any time. Doing so may affect how certain features of the site work, but it will not prevent you from contacting us or requesting a quote. We do not store personal information in cookies. If you prefer not to have cookies stored, check your browser’s help menu for instructions on blocking or deleting them.

Data Retention

We keep your personal information only as long as needed to provide our services and meet legal requirements. Rental records, including invoices and delivery notes, are retained for a period of seven years to comply with tax and business regulations. Contact form submissions and email inquiries are kept until the matter is resolved, then deleted within 90 days. If you request deletion of your data, we will remove it from our active systems within 30 days, unless we are required to keep it by law. We do not hold onto information indefinitely. You can ask us at any time what data we have about you and request its removal.

Your Rights and Contact